How to Create a HaloITSM User Account

Step 1

Type the following URL in your browser or click on the link provided
https://cnmisupport.haloitsm.com/portal/home

Step 2

Step 2 screen for HaloITSM account creation

Click “Create New User Account”

Step 3

Step 3 screen for HaloITSM account creation

You will be directed to a new page where you will be prompted to enter a valid email address and enter a username of your choice. Once you have entered the requested information go ahead and press submit.

Step 4

Step 4 screen for HaloITSM account creation

Please log into the email listed in Step 3.

Step 5

Step 4 screen for HaloITSM account creation

You should receive an email similar to the image above. Click on the link to continue the process of setting up your account.

Step 6

Step screen for HaloITSM account creation

Create a password that is at least 8 characters long and contain at least one letter, one number or symbol, one upper case character and one lower case character. Click the submit button once you are done.

Step 7

Step screen for HaloITSM account creation

After setting up your password, you will see a confirmation screen thanking you for confirming your email address. Click the Log in button.

Step 8

Step screen for HaloITSM account creation

You will be re-directed to this page. DO NOT login on this screen. Instead, click the log in End User Portal Link.

Step 9

Step screen for HaloITSM account creation

Enter your username or email address and password that you set up earlier in this guide and click the Log in button.

Step 10

Step screen for HaloITSM account creation

Upon successful login, you will be greeted with this screen.
CONGRATULATIONS! You have Successfully setup your HaloITSM Account.